Privacy Policy — bet88.ph

1 Data Controller

bet88.ph ("we," "us," or "our") is the data controller responsible for the personal information collected through the bet88.ph website and associated services (the "Platform"). As data controller, bet88.ph determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

By registering an account or using the bet88.ph Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2 Data We Collect

bet88.ph collects the following categories of personal data from registered Players and Platform visitors:

We do not collect sensitive personal information (as defined under the DPA 2012) unless strictly required for identity verification or legal compliance purposes, and only with your explicit consent.

3 How We Collect Data

bet88.ph collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions;
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs;
• Third-party sources: Identity verification data from KYC service providers; payment data from GCash, PayMaya, BPI, BDO, and Metrobank; fraud prevention data from security partners;
• Publicly available sources: Information from public records or databases where permitted by law for identity verification or fraud prevention purposes.

4 Purpose of Processing

bet88.ph processes your personal data for the following purposes:

• Account registration and management: To create, verify, and maintain your bet88.ph account;
• Identity verification (KYC): To verify your identity and age (21+) as required by Philippine gaming regulations;
• Payment processing: To facilitate deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other accepted payment methods;
• Platform operation: To provide, maintain, and improve the games and services available on bet88.ph;
• Responsible gaming: To monitor gaming activity and apply responsible gaming tools, limits, and interventions where appropriate;
• Anti-money laundering (AML) and fraud prevention: To detect, investigate, and prevent fraudulent transactions and other illegal activity;
• Customer support: To respond to your enquiries, complaints, and support requests;
• Marketing communications: To send you promotional offers and updates, where you have consented to receive such communications;
• Legal and regulatory compliance: To comply with applicable Philippine laws, PAGCOR requirements, and orders from competent authorities.

5 Legal Basis for Processing

bet88.ph processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to perform our contract with you — including account registration, payment processing, and game provision;
• Legal obligation: Processing required to comply with Philippine law, including KYC/AML obligations, PAGCOR regulatory requirements, and tax reporting;
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and certain cookie uses. You may withdraw consent at any time.

6 Data Sharing & Disclosure

6.1 Service Providers. bet88.ph shares personal data with trusted third-party service providers who assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, customer support platforms, and fraud prevention services. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable privacy law.

6.2 Regulatory Authorities. bet88.ph may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, the Bureau of Internal Revenue (BIR), or other competent Philippine government authorities where required by law or court order.

6.3 Business Transfers. In the event of a merger, acquisition, or sale of all or part of bet88.ph's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

6.4 No Sale of Data. bet88.ph does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. This is an absolute commitment.

7 Cookies & Tracking Technologies

7.1 bet88.ph uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and deliver relevant content. Cookies are small text files stored on your device when you visit the Platform.

7.2 The following types of cookies are used on bet88.ph:

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled as they are required for login sessions, security, and payment processing;
• Functional cookies: Remember your preferences such as language settings and game history to improve your experience;
• Analytics cookies: Collect anonymised data about how Players use the Platform to help us improve performance and content;
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

7.3 You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the Platform.

8 Data Security

8.1 bet88.ph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit;
• Encryption of sensitive data at rest, including financial information and government ID details;
• Multi-factor authentication options for account access;
• Regular security audits and penetration testing;
• Strict access controls limiting data access to authorised personnel only;
• Staff training on data privacy and security obligations.

8.2 While bet88.ph takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately of any suspected unauthorised access.

8.3 Breach Notification. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bet88.ph will notify the National Privacy Commission within 72 hours of becoming aware of the breach and will notify affected individuals without undue delay, in accordance with the DPA 2012.

9 Data Retention

bet88.ph retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with NPC guidelines.

10 Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by bet88.ph:

• Right to be informed: The right to know what personal data we collect, how we use it, and with whom we share it — as set out in this Privacy Policy;
• Right of access: The right to request a copy of the personal data we hold about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. We will respond to all verified requests within 15 business days, as required by the DPA 2012.

11 Children's Privacy

11.1 The bet88.ph Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law. bet88.ph does not knowingly collect personal data from individuals under the age of 21.

11.2 If bet88.ph becomes aware that personal data has been collected from a person under 21 years of age, we will immediately delete that data and close the associated account. Any winnings or balances associated with an underage account will be forfeited.

11.3 If you are a parent or guardian and believe that your child has registered on bet88.ph, please contact us immediately using the details in Section 13 so that we can take appropriate action.

12 Policy Updates

12.1 bet88.ph reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. The "Last Updated" date at the top of this page will be revised accordingly.

12.2 Material changes to this Privacy Policy will be communicated to registered Players via email or a prominent notice on the Platform at least 14 days before the changes take effect. Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

12.3 We encourage you to review this Privacy Policy periodically to stay informed about how bet88.ph protects your personal data.

13 Contact & Data Protection Officer

bet88.ph has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO:

Data Protection Officer — bet88.ph

Email: [email protected]

General Support: [email protected]

Response Time: We aim to acknowledge all privacy-related enquiries within 3 business days and to provide a full response within 15 business days.